Refund Policy
Last updated: November 2025
At Anime Mandir, we ensure every order is carefully packed and checked before dispatch. Please read our refund policy carefully before making a purchase.
1. No Refund After Delivery
Once an item has been successfully delivered, no refunds will be issued under any circumstances. We encourage customers to review product details and images before placing an order.
2. Order Cancellation
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Orders can only be cancelled before they are shipped.
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Once shipped, cancellations will not be accepted.
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A shipping charge may be deducted from the refund amount in case of cancellation before dispatch.
3. Damaged or Incorrect Items
If you receive a damaged or wrong product, please contact us within 24 hours of delivery with clear photos or video proof of the issue.
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After verification, we will arrange a replacement or refund as per our discretion.
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In such cases, shipping charges may still apply.
4. Shipping Charges
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Shipping fees are non-refundable under all circumstances.
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In case of approved refunds (e.g., order cancellation before dispatch), the shipping charges will be deducted from the total refund.